We Deal With Your Insurer. You Deal With Your Life.

Filing a claim after an accident is stressful enough. GONZ Collision Center handles the insurance company directly — the paperwork, the back-and-forth, the pushback when it’s needed — so you don’t have to.

Most insurances welcome & accepted

We Advocate For You, Not the Insurance Company

Unlike DRP (Direct Repair Program) shops that simply do what the insurer tells them, GONZ pushes back when an adjuster tries to cut corners on parts or repair methods. Your car gets what it actually needs to be repaired safely and correctly — not the cheapest fix an adjuster wants to approve.

What We Handle For You

• Direct insurance billing — we deal with your insurer so you don’t have to
• OEM parts advocacy — we fight for original manufacturer parts over aftermarket substitutes, subject to availability and insurance approval
• Supplement claims — if hidden damage turns up mid-repair, we handle the additional claim paperwork with your insurer
• Rental car coordination — rental cars available via Enterprise & Hertz while your car is in our shop
• Photo & text updates — real-time repair status, every step of the way, so you’re never left wondering what’s happening with your claim or your car

How It Works

1. Get an estimate — in-shop or from your phone with our AI photo estimate tool
2. We contact your insurer — claim details, direct billing, and any needed authorization
3. Repair begins — dealership-grade equipment, technicians who stand behind every job
4. Quality check & ready — you’re updated by photo and text the whole way through

In an Accident? Start Your Claim the Right Way.

47+ years serving South Florida from Lake Worth Beach. Family-owned. Dealership expertise, independent trust.